Public Values

Canada Post to privatize 300 contact centre jobs across Canada

Obsession with privatization will badly damage the quality of the Canadian postal service as well as the communities it serves - Robyn Benson

Obsession with privatization will badly damage postal service and communities - Robyn  BensonThe Public Service Alliance of Canada, the largest federal public service union in the country, will be taking swift action to prevent Canada Post from privatizing an important part of its operations. Yesterday, the crown corporation announced that it would outsource its contact centres and the National Philatelic Centre, resulting in the elimination of more than 300 jobs across the country.

Affected locations include: - Edmonton - Ottawa - Winnipeg - Antigonish - Fredericton

"This obsession with privatization will badly damage the quality of the Canadian postal service as well as the communities it serves," said Robyn Benson, the PSAC Regional Executive Vice-President for the Prairies. "Many regions in the country will lose local contact with Canada Post as well as jobs that are important for the local economy," she added.

For Benson, the privatization of Canada Post's answering services also raises the question of protection of confidential information provided by Canadians.

"I'm not sure that Canadians are ready to see their postal service become an information collection agency for the American government,' Benson said. "If an American company answers calls for Canada Post, then the U.S. Patriot Act gives the government access to all information the company collects. Is that what Canadians want?"

Richard Deslauriers, the National President of PSAC component, the Union of Postal and Communications Employees (UPCE) said this type of economic reasoning will bring Canada Post closer to a complete privatization.

"The privatization of Canada Post has always been an objective of the current management and the conservative federal government," Deslauriers said. "The slippery slope of partial privatization of services will end up with Canada Post in the hands of private companies and Canadians will be deprived of a service they have relied on for decades".

The PSAC represents more than 165,000 members across the country including 2,000 at Canada Post.

Posted: April 06, 2010

  Public services
  Front lines

Public Values ( is a project of the Golden Lake Institute and the online publication

Public Values
Donate to
Health care
Public services
Natural resources
Front lines
Voices of privatization
Feedback and dialogue
About Us
What is framing?
Friday, December 15, 2017
Updated frequently
To view photo captions, run your mouse over the photo
Bookmark and Share

© Golden Lake Institute/, 2007-11 owns copyright on all staff-written articles.
We encourage others to freely distribute material from this website but, without explicit permission,
Web publishers may only use short excerpts that also include credit to us and a reference to our site for the full article.
This site is managed by the Golden Lake InstituteVisit Golden Lake Institute Website and Straight Goods NewsVisit Straight Goods News Website
For comments or suggestions, please contact the Editor
For technical issues, please contact the Webmaster